Privacy policy

Privacy Policy

Last Updated: August 28, 2026

At The SEO Fly, we value your privacy and are committed to protecting the personal information you share with us. Transparency, responsible data handling, and maintaining the trust of our website visitors, prospective clients, customers, and business partners are important to us.

This Privacy Policy explains how The SEO Fly (“The SEO Fly,” “we,” “our,” or “us”) collects, uses, stores, shares, and protects information when you visit https://theseofly.com/, contact us, request a proposal, submit an enquiry, interact with our advertisements, communicate with our team, or use our digital marketing, SEO, web development, advertising, or related services.

It also explains the choices and rights that may be available to you regarding your personal information.

By accessing or using our website or voluntarily providing information to us, you acknowledge the practices described in this Privacy Policy.


1. About The SEO Fly

The SEO Fly is a digital solutions and marketing agency providing services including:

  • Search Engine Optimization (SEO)

  • Local SEO

  • National and International SEO

  • Search Engine Marketing

  • Google Ads

  • Pay-Per-Click Advertising

  • Social Media Marketing

  • Conversion Rate Optimization

  • Content Marketing

  • Link Building

  • App Store Optimization

  • Website Design and Development

  • WordPress Development

  • Shopify Development

  • PHP and Laravel Development

  • CMS Development

  • E-commerce Development

  • UX/UI Design

  • Digital Strategy

  • Other related digital marketing and technology services

Because we work with businesses across different regions, information may sometimes be processed using service providers or technology platforms located outside your country.


2. Interpretation and Definitions

For this Privacy Policy:

Personal Information / Personal Data

“Personal Information” or “Personal Data” means information that identifies, relates to, describes, or can reasonably be linked to an identifiable individual.

Website

“Website” refers to theseofly.com, including its pages, forms, landing pages, and related online properties operated by The SEO Fly.

Services

“Services” refers to the digital marketing, SEO, advertising, design, development, consulting, and other professional services offered by The SEO Fly.

User / You

“User,” “you,” or “your” refers to an individual visiting our website, submitting information, communicating with us, or using our services, including a person acting on behalf of a company or organization.

Usage Data

“Usage Data” refers to information that may be collected automatically when you access or interact with our website.

Cookies

“Cookies” are small files stored on your computer, smartphone, tablet, or other device that allow websites and online services to remember certain information about your visit.

Service Provider

“Service Provider” means a third-party company, platform, contractor, consultant, or professional that processes information or provides technology or services on behalf of The SEO Fly.


3. Information We Collect

The type of information we collect depends on how you interact with us.

Information You Provide Directly

When you contact The SEO Fly, submit a website form, request a quote, request an SEO audit, book a consultation, enquire about our services, or otherwise communicate with us, we may collect information including:

  • First and last name

  • Email address

  • Phone number

  • Business or company name

  • Job title or professional role

  • Website URL

  • Business location

  • City, state, or country

  • Services you are interested in

  • Project requirements

  • Marketing requirements

  • Approximate budget, where voluntarily provided

  • Preferred method of communication

  • Information provided through enquiry or contact forms

  • Information provided through chatbot or messaging tools

  • Information you provide through email, phone, WhatsApp, social media, or other communication channels

  • Any additional information you voluntarily provide to us

You are not required to provide unnecessary sensitive personal information when contacting us.

Please avoid submitting passwords, financial credentials, government-issued identification numbers, health information, or other highly sensitive information through standard enquiry forms unless specifically requested through an appropriate secure process.


4. Information Collected Automatically

When you access The SEO Fly website, certain technical and usage information may be collected automatically by our website, hosting infrastructure, analytics providers, advertising platforms, or other technologies.

This information may include:

  • IP address

  • Browser type

  • Browser version

  • Device type

  • Device identifiers

  • Operating system

  • Approximate geographic location

  • Internet service information

  • Referring website or source

  • Landing pages

  • Pages viewed

  • Links or buttons clicked

  • Date and time of your visit

  • Time spent on individual pages

  • Website navigation patterns

  • Session duration

  • Marketing campaign source

  • Search or advertising campaign information

  • Conversion activity

  • Other diagnostic and website-performance information

This information helps us understand how visitors use our website and allows us to improve performance, usability, content, advertising campaigns, and website security.


5. Cookies and Tracking Technologies

The SEO Fly may use cookies and similar technologies such as:

  • Web beacons

  • Tracking pixels

  • Tags

  • Scripts

  • Local storage

  • Analytics identifiers

  • Advertising identifiers

  • Conversion tracking technologies

These technologies help us operate the website, understand user behaviour, remember preferences, analyze traffic, measure advertising campaigns, and improve our services.

Types of Cookies We May Use

Essential Cookies

These cookies help support essential website functions, security, form functionality, and technical performance.

Certain essential cookies may be required for the website to operate correctly.

Functional Cookies

Functional cookies may remember preferences or choices you make while using the website.

Analytics Cookies

Analytics cookies allow us to understand how visitors interact with our website, including pages visited, traffic sources, session activity, and website performance.

Advertising and Marketing Cookies

These cookies and tracking technologies may help us:

  • Measure advertising performance

  • Understand campaign conversions

  • Identify the source of website enquiries

  • Build advertising audiences

  • Prevent repetitive advertisements

  • Understand interactions with advertisements

  • Deliver advertisements that may be more relevant to users

Where legally required, advertising and other non-essential cookies will be used after obtaining appropriate consent.


6. Google Analytics and Other Analytics Services

We may use Google Analytics and similar analytics platforms to understand how visitors interact with The SEO Fly website.

These platforms may process information including:

  • IP address

  • Browser information

  • Device information

  • Pages visited

  • Website interactions

  • Session information

  • Traffic source

  • Approximate location

  • Time spent on the website

  • Referral information

  • Conversion activity

Analytics information helps us understand website performance, identify popular content, improve navigation, measure marketing effectiveness, and enhance the overall user experience.

Third-party analytics providers may process information according to their own privacy policies and data-processing practices.

You may have options to restrict analytics tracking through browser settings, cookie-consent controls, or privacy tools provided by the relevant platform.


7. HubSpot and Customer Relationship Management Tools

The SEO Fly may use HubSpot or other customer relationship management, lead-management, form, marketing automation, or communication platforms.

When you submit an enquiry or voluntarily provide information through our website, information such as your:

  • Name

  • Email address

  • Phone number

  • Company information

  • Website address

  • Service requirements

  • Communication history

may be stored or processed within such platforms.

These tools allow us to organize enquiries, respond to potential clients, manage relationships, follow up on service requests, and improve our sales and customer service processes.

Third-party platforms process information according to their respective privacy policies and contractual arrangements with us.


8. Online Tracking and Interest-Based Advertising

As a digital marketing agency, The SEO Fly may use advertising and conversion-tracking technologies provided by search engines, social media platforms, and advertising networks.

Depending on the technologies currently enabled on our website, these platforms may process information concerning:

  • Website visits

  • Advertisement interactions

  • Device and browser information

  • IP addresses

  • Approximate location

  • Page views

  • Conversion actions

  • Referral sources

  • Browsing behaviour

  • Advertising identifiers

Such technologies may help us understand whether our marketing campaigns are effective and may also enable us to display advertisements to audiences who may be interested in our services.

Where required by applicable law, we will request appropriate consent before using non-essential tracking technologies for personalised or interest-based advertising.

You may be able to control advertising preferences through your browser, device, cookie settings, or the advertising platform concerned.


9. How We Use Your Personal Information

We may process personal information for legitimate business and operational purposes including the following.

To Respond to Enquiries

We use the information you submit to respond to questions, requests, proposals, consultations, and service enquiries.

To Provide Our Services

We may process your information to provide digital marketing, SEO, advertising, development, design, consulting, or related professional services.

To Prepare Proposals and Quotations

Information about your business, website, requirements, and contact details may be used to prepare quotations, audits, project proposals, or recommendations.

To Communicate With You

We may contact you through email, telephone, messaging services, or another communication channel that you have provided or requested.

To Manage Client Relationships

We may use your information to manage projects, maintain client records, communicate about deliverables, provide support, and manage our ongoing business relationship.

To Improve Our Website

Usage and analytics information may be used to improve our website design, content, user experience, technical performance, and navigation.

To Measure Marketing Performance

We may analyze campaign and conversion information to understand which marketing channels, advertisements, content, or services generate interest in our business.

To Personalize User Experience

Where appropriate and legally permitted, information may help us present more relevant content, communications, recommendations, or advertising.

For Research and Analysis

We may analyze aggregated or anonymized information to understand market trends, visitor behaviour, and customer preferences.

For Security and Fraud Prevention

We may use information to detect, investigate, and prevent fraudulent activities, cyber threats, spam, unauthorized access, or other unlawful activity.

To Comply With Legal Requirements

Information may be processed when necessary to comply with legal, regulatory, contractual, accounting, taxation, or other lawful obligations.

To Protect Our Rights

We may process information where reasonably necessary to protect our business, customers, employees, intellectual property, systems, website, or legal rights.


10. Legal Grounds for Processing Personal Information

Depending on your location and the laws applicable to your personal information, we may process data on one or more of the following bases:

Consent

Where you have provided consent to a specific activity, such as receiving marketing communications or enabling certain cookies.

Contractual Necessity

Where processing is necessary to provide services you have requested or to take steps before entering into a contract.

Legitimate Business Interests

Where processing is reasonably necessary for legitimate business activities such as:

  • Responding to business enquiries

  • Improving our website

  • Providing customer support

  • Managing client relationships

  • Preventing fraud

  • Securing our systems

  • Measuring business performance

  • Marketing our professional services where permitted

Legal Obligations

Where processing is required to comply with applicable laws, regulations, court orders, governmental requirements, or other legal obligations.

Where we rely on consent, you may have the right to withdraw that consent at any time.


11. Lead Generation Forms and Advertising Platforms

You may encounter advertisements for The SEO Fly on third-party websites, search engines, or social media platforms.

We may also use lead-generation forms provided by advertising platforms.

If you voluntarily submit information through one of these forms, the relevant platform may initially process your information before making it available to The SEO Fly.

The information provided may include:

  • Name

  • Email

  • Phone number

  • Business name

  • Website address

  • Location

  • Service requirements

  • Other details requested in the lead form

After receiving this information, The SEO Fly may contact you regarding the service, proposal, consultation, audit, or information you requested.

Your interaction with the advertising platform is also governed by that platform’s own privacy policy.


12. Marketing Communications

Where permitted by applicable law, we may send information relating to:

  • Our services

  • Digital marketing solutions

  • Business updates

  • Offers

  • Industry insights

  • New services

  • Educational content

  • Case studies

  • Invitations to consultations

  • Related marketing communications

You may opt out of promotional emails at any time by:

  • Using an unsubscribe link provided in the communication, where available; or

  • Contacting us directly at hello@theseofly.com

Opting out of marketing communications does not necessarily prevent us from sending essential messages related to an existing contract, active project, payment, security matter, legal obligation, or customer-service request.


13. How We Share Your Information

We do not disclose personal information unnecessarily.

We may share information with carefully selected third parties where reasonably required to operate our website or deliver our services.

These parties may include:

  • Website hosting providers

  • Cloud-service providers

  • Analytics platforms

  • CRM providers

  • Marketing automation platforms

  • Email-service providers

  • Communication platforms

  • Advertising platforms

  • Website security providers

  • IT service providers

  • Professional consultants

  • Accountants

  • Legal advisers

  • Contractors and freelancers assisting with authorized client work

  • Business technology providers

These service providers may access information only to the extent reasonably necessary to provide the relevant services.

Where appropriate, we expect service providers to process information in accordance with applicable contractual, confidentiality, privacy, and security requirements.


14. Sale or Rental of Personal Information

The SEO Fly does not sell or rent your personal information for monetary consideration.

However, some digital advertising and analytics technologies may involve the disclosure or transmission of online identifiers or website interaction information to third-party platforms.

Certain privacy laws may classify specific forms of advertising-related data sharing differently from traditional data sales.

Where applicable, we provide appropriate privacy choices or consent mechanisms in accordance with relevant legal requirements.


15. Disclosure Required by Law

The SEO Fly may disclose information where we reasonably believe disclosure is necessary to:

  • Comply with a legal obligation

  • Respond to a valid court order

  • Respond to lawful governmental or regulatory requests

  • Protect our legal rights

  • Prevent or investigate fraudulent activity

  • Investigate security incidents

  • Protect the safety of users or others

  • Prevent misuse of our website

  • Protect against legal liability

  • Enforce agreements or policies

We will only disclose information to the extent reasonably necessary under the circumstances.


16. Business Transfers

If The SEO Fly becomes involved in a merger, acquisition, restructuring, investment, financing, sale of assets, reorganization, or similar business transaction, some personal information may be transferred as part of that transaction.

Where required by law, appropriate steps will be taken to protect personal information during such a transfer.


17. International and Cross-Border Data Transfers

The SEO Fly serves businesses in multiple markets and may use service providers with infrastructure located in different countries.

As a result, personal information may be transferred to, accessed from, or stored in a country other than the country where you reside.

Privacy and data-protection laws vary between jurisdictions.

Where required by applicable law, we take reasonable steps designed to ensure that personal information transferred internationally is subject to appropriate contractual, organizational, technical, or legal safeguards.


18. Data Related to Client Projects

When providing SEO, website development, advertising, analytics, marketing automation, CRM integration, or other professional services, The SEO Fly may occasionally process information on behalf of a client.

For example, we may have authorized access to:

  • Client websites

  • Website analytics

  • Search Console information

  • Advertising accounts

  • Lead information

  • CRM platforms

  • Social media business accounts

  • Website forms

  • Customer or conversion information

  • Marketing dashboards

  • Other systems required to perform contracted services

Where The SEO Fly processes personal information on behalf of a client, the client may be the organization primarily responsible for determining how that information is collected and used.

We process such information only for legitimate project purposes, according to agreed instructions, contractual obligations, and applicable laws.

If your privacy enquiry relates specifically to information collected through one of our clients’ websites, applications, advertisements, or services, you may need to contact that client directly.


19. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected or for other legitimate purposes permitted by law.

Retention periods may depend on factors such as:

  • Whether you are an active client

  • The nature of our relationship

  • Contractual requirements

  • Legal requirements

  • Accounting obligations

  • Tax requirements

  • Dispute-resolution requirements

  • Security considerations

  • Fraud-prevention requirements

  • Whether the information is required for an ongoing project

Marketing information may be retained until you unsubscribe, request deletion where applicable, or the information is no longer reasonably required.

Usage and analytics information may be retained according to the configurations and retention policies applicable to the respective analytics and technology platforms.

When information is no longer required, we may securely delete, anonymize, aggregate, or otherwise dispose of it as appropriate.


20. Security of Your Personal Information

The SEO Fly uses reasonable administrative, organizational, and technical measures designed to protect information against:

  • Unauthorized access

  • Unauthorized disclosure

  • Misuse

  • Alteration

  • Loss

  • Destruction

  • Cyber threats

Depending on the relevant system, measures may include:

  • Restricted system access

  • Password protection

  • Access controls

  • Secure hosting infrastructure

  • Software and security updates

  • Secure authentication

  • Backups

  • Encryption where appropriate

  • Monitoring and security tools

  • Internal data-handling procedures

However, no online platform, internet transmission, website, database, or electronic-storage method can be guaranteed to be completely secure.

Therefore, although we take reasonable steps to protect personal information, we cannot guarantee absolute security.


21. Your Privacy Rights and Choices

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.

These may include the right to:

Access Your Information

Request information about the personal data we hold about you.

Correct Your Information

Request correction of inaccurate, outdated, or incomplete information.

Request Deletion

Ask us to delete certain personal information where legally permitted.

Withdraw Consent

Withdraw consent for processing activities that rely specifically on your consent.

Object to Certain Processing

Object to certain types of data processing, including certain forms of direct marketing.

Restrict Processing

Request restrictions on how certain information is processed where applicable.

Data Portability

Request a copy of certain personal information in a structured format where this right applies.

Opt Out of Marketing

Ask us to stop sending promotional communications.

Manage Cookie Preferences

Manage non-essential cookies using available website, browser, or device controls.

Not every privacy right applies in every jurisdiction or situation.

To make a privacy request, contact:

hello@theseofly.com

We may request reasonable information to verify your identity before fulfilling certain requests.


22. Deleting Your Personal Information

You may contact us to request the deletion of personal information that we hold about you.

Where your request is valid and applicable law provides a right to deletion, we will take reasonable steps to remove the relevant information.

However, we may need to retain certain information where required for:

  • Legal obligations

  • Accounting records

  • Tax requirements

  • Fraud prevention

  • Security purposes

  • Contractual obligations

  • Establishing or defending legal claims

  • Resolving disputes

  • Other legitimate purposes permitted by law

Deletion requests may be submitted to hello@theseofly.com.


23. Data Minimization

We aim to collect personal information that is relevant and reasonably necessary for the purposes described in this Privacy Policy.

We encourage visitors and clients not to provide information that is unrelated to their enquiry or service requirements.

Where possible, information that no longer needs to identify an individual may be anonymized or aggregated for statistical, reporting, analytical, or business-improvement purposes.


24. Third-Party Websites and Services

The SEO Fly website may contain links to third-party:

  • Websites

  • Social media platforms

  • Software tools

  • Client websites

  • Business partners

  • Scheduling platforms

  • Payment services

  • Technology providers

  • External resources

These third-party websites and services operate independently from The SEO Fly.

We do not control their privacy, security, or data-processing practices.

When you leave our website or interact with a third-party service, information you provide may be governed by that third party’s privacy policy.

We recommend reviewing the relevant privacy policies before submitting personal information to third-party services.


25. Social Media Features

Our website may contain links, buttons, embeds, or integrations involving social media platforms such as LinkedIn, Facebook, Instagram, X/Twitter, YouTube, or other services.

When you interact with these features, the relevant social media provider may receive information concerning your device, browser, IP address, or interaction with the feature.

Use of these platforms is governed by their respective privacy policies.


26. Children’s Privacy

The SEO Fly provides professional business, digital marketing, technology, and consulting services and is not intended for individuals under the age of 16.

We do not knowingly collect personal information directly from children under 16 through our website.

If you are a parent, guardian, or other person who believes that a child has provided personal information to The SEO Fly without appropriate authorization, please contact us at:

hello@theseofly.com

If we determine that such information has been collected improperly, we will take reasonable steps to delete or otherwise appropriately handle the information.


27. Business-to-Business Information

The SEO Fly primarily works with businesses, organizations, entrepreneurs, professionals, and business representatives.

As part of normal business activities, we may process professional information including:

  • Business names

  • Employee names

  • Business email addresses

  • Business telephone numbers

  • Job titles

  • Professional responsibilities

  • Company websites

  • Publicly available business information

We may use this information for legitimate professional purposes, such as responding to enquiries, business development, preparing proposals, providing services, customer support, and maintaining client relationships.

Any such processing will be carried out subject to applicable privacy and marketing laws.


28. Email, Phone and Messaging Communications

When you communicate with The SEO Fly through email, telephone, WhatsApp, contact forms, social media messages, or similar channels, we may retain relevant parts of that communication.

We may use these records to:

  • Respond to your request

  • Provide customer support

  • Maintain project records

  • Document instructions

  • Prepare proposals

  • Manage client relationships

  • Resolve disputes

  • Meet legal or contractual obligations

Please avoid sharing confidential credentials or highly sensitive information through ordinary messaging channels.


29. Do Not Track and Browser Privacy Controls

Some internet browsers, operating systems, and devices include privacy controls such as:

  • Do Not Track

  • Cookie blocking

  • Advertising restrictions

  • Privacy signals

  • Global Privacy Control or similar mechanisms

The interpretation and legal effect of such signals may vary across jurisdictions and technologies.

Where legally required and technically supported, The SEO Fly will take reasonable steps to respect recognized privacy choices.

You may also use your browser or device settings to manage cookies and advertising preferences.


30. Changes to This Privacy Policy

The SEO Fly may update this Privacy Policy periodically.

Changes may be made to reflect:

  • New services

  • New website features

  • Changes to technology

  • Changes to analytics tools

  • Changes to advertising platforms

  • New legal requirements

  • Changes to our business practices

  • Security or compliance improvements

When this Privacy Policy is updated, the revised version will be published on this page, and the “Last Updated” date will be changed accordingly.

Where required by applicable law, significant changes may also be communicated through an additional website notice or other appropriate means.

We encourage you to review this Privacy Policy periodically.


31. Contact Us

If you have questions, concerns, complaints, or requests regarding this Privacy Policy or how The SEO Fly handles your personal information, please contact us:

The SEO Fly

Website: https://theseofly.com/

Email: hello@theseofly.com